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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Shawn Nanninga

October 20, 2026

5 out of 5 rating by Shawn Nanninga
"Emalee was quick and professional going over my policies and provided cheaper options then I already had very pleased to have moved my business here."
We responded:
"Shawn, thank you so much for the kind review! Emmalee does a wonderful job of taking the time to understand our customers’ needs and finding the best option for them. I’m delighted she made the switch easy, and bonus: you saved some money along the way! It means so much that you chose to bring your business to our agency. We’re happy to have you as part of the Allison Horner - State Farm family and look forward to taking great care of you!"
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Lynn Born

October 16, 2026

5 out of 5 rating by Lynn Born
"I absolutely love my insurance ladies Mrs. Emmallee and Mrs. Allison. They have helped me in ways I never expected. They are compassionate and caring. They have went out of there way to educate and help me in very difficult time. May God bless you both and continue this trend of honesty and kindness. Your not just getting five stars I give you ten all the way.. ❤️🙏🏼"
We responded:
"Lynn, your words truly mean more than you’ll ever know!❤️ Emmalee and I are so grateful for the trust you’ve placed in us, especially during a difficult time. We believe that caring for our customers means so much more than simply providing insurance, and knowing we’ve made a difference in your life is incredibly rewarding. Thank you for your kindness, your prayers, and those extra five stars! We’re blessed to have you as part of our Allison Horner - State Farm family!"
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nhi t

October 15, 2026

5 out of 5 rating by nhi t
"Great service! Needed some changes to my insurance and Mynell Vaughn helped me and was very patient and professional! Great atmosphere, I would recommend"
We responded:
"Thank you for the wonderful review and the recommendation! We’re so glad Mynell was able to make your insurance changes a smooth experience. Her patience and professionalism are qualities we truly value, and it’s especially nice to hear that you enjoyed the atmosphere in our office. We appreciate your trust in our team and look forward to helping you again!"
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Carmen Houston

October 14, 2026

5 out of 5 rating by Carmen Houston
"Will was friendly,courteous and very knowledgeable.
I got full coverage auto insurance."
We responded:
"Carmen, we’re so glad Will made getting your auto insurance such a pleasant experience. He’ll be happy to hear your kind words. We appreciate you choosing Allison Horner - State Farm, and we look forward to working together!"
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Jill Hagy

October 14, 2026

5 out of 5 rating by Jill Hagy
"Emmalee was very helpful and knowledgeable creating a very pleasant car insurance buying experience."
We responded:
"Jill, we love hearing this! Emmalee does a fantastic job of making the insurance process easy and straightforward, and we’re glad that was your experience. Thank you for trusting the team at Allison Horner - State Farm with your car insurance. We appreciate your business and kind words!"
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armaniletsplay

October 13, 2026

5 out of 5 rating by armaniletsplay
"Will Simmons was absolutely Awesome! very kind, Patient, Professional and thorough. Absolute best experience I’ve ever had with an agent…"
We responded:
"Thank you so much for this wonderful review! We’re so happy to hear that Will provided such an outstanding experience. We appreciate you trusting Allison Horner - State Farm with your insurance needs and look forward to serving you for years to come!"
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MZ.Chocomillio

September 30, 2026

5 out of 5 rating by MZ.Chocomillio
"By far the best experience ever!! Mynell was friendly, professional and patient. I saved hundreds of dollars by switching my auto insurance . Thank you Mynell"
We responded:
"Mynell will be so happy to see this! We love hearing that she made your experience with our office such a positive one…and that you saved some money on your auto policy is a fabulous bonus. Thank you for taking the time to recognize Mynell and for choosing Allison Horner - State Farm. We truly appreciate your business!"
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Keisha Tubbs

September 29, 2026

5 out of 5 rating by Keisha Tubbs
"I had a great experience from the moment I walked through the door. The staff have been very welcoming, friendly, and made me feel comfortable right away either in-person and on the phone for yeara.. I truly appreciated the excellent service!"
We responded:
"Thank you so much, Keisha! We’re so happy to hear that you feel welcome and comfortable with our team, both in office and over the phone. Providing friendly, helpful service is so important to us, and we truly appreciate you taking the time to share your experience. We’re grateful to have you as part of our Allison Horner - State Farm family. Thank you for choosing us!❤️"
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Wendy Smith Morgan

September 25, 2026

5 out of 5 rating by Wendy Smith Morgan
"We love Allison Horner State Farm & it shows with everything we own insured by State Farm. Even ourselves with our Life insurance!!
No matter when I call or what I’m calling about, Allison, Jack, & the staff take great care of us. From claims to billing and all in between they are the best.
Brittany took the time to review them explain all of the changes in some recent policies. Emmalee is always helpful when making payments. And Jack is quick to get quotes or add new information for us.
Unfortunately we did have a recent auto claim but everything was handled professionally and quickly."
We responded:
"Wendy, thank you for the incredibly kind review! It means so much to Jack, me, and the entire team that you trust us to take care of you and your family. Thank you for recognizing the team and the great care they provide. And we’re so glad we could make your recent claim as smooth as possible. Thank you for allowing us to be your State Farm agency…we truly appreciate you!❤️"
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Dee Porter

September 24, 2026

5 out of 5 rating by Dee Porter
"Emmalee was awesome with helping me get my new jeep insured in a matter of minutes while I was still at the dealership. She’s so knowledgeable and helpful in every area of insurance.
Thanks for all your help #happycamper"
We responded:
"Thank you so much, Dee! We’re thrilled Emmalee was able to get your new Jeep insured quickly and make everything easy while you were still at the dealership. We’re lucky to have her on our team, and we truly appreciate you trusting us with your insurance. Enjoy that new Jeep. We love a #happycamper!"
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Tabatha Boyd

September 23, 2026

5 out of 5 rating by Tabatha Boyd
"I Love Mrs. Lydia she is Amazing and very sweet, she has been very very helpful to me in all the years I have been with State Farm she is the absolute Best 🙏🏼❤️"
We responded:
"Thank you so much, Tabatha! We love hearing this about Lydia. She truly cares about our customers and goes above and beyond to help. We’re so grateful for your loyalty to Allison Horner - State Farm office over the years and appreciate you taking the time to recognize Lydia!"
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Sandy McDonald

September 21, 2026

5 out of 5 rating by Sandy McDonald
"I want to say how wonderful, Micknel was. A friend Ms. Diane Hughes and I (Sandy Mcdonald) came in for Auto Insurance. She was kind and helpful, explained everything to us. She is a great asset to your company."
We responded:
"Thank you so much, Sandy! We’re so glad you and Diane had such a wonderful experience with Mynell. She is truly an asset to our team, and we appreciate you trusting us to help with your auto insurance. Thank you for taking the time to share your kind words.❤️"
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Yulanda Miller

September 8, 2026

5 out of 5 rating by Yulanda Miller
"I received exceptional service from my agent EmmaLee! She made everything so easy. I didn’t even have to show up in person and my ID cards were emailed & texted right to me. I still had time left over from my hour lunch. Now that’s service😁☝🏽"
We responded:
"Thank you so much, Yulanda! We love hearing that Emmalee made everything quick and easy for you. We know how valuable your time is, especially on a lunch break!😊Thank you for trusting us with your insurance...we appreciate you!"
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Carol Lucas

September 3, 2026

5 out of 5 rating by Carol Lucas
"Emmalee was very helpful, pleasant and patient! She helped me navigate our options for boat insurance expertly"
We responded:
"Thank you so much, Carol! We're so glad Emmalee made navigating your boat insurance options easy. Providing helpful, patient service is something our team strives for every day. We truly appreciate you trusting our office with your insurance needs!"
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Jessica Kelley

August 20, 2026

5 out of 5 rating by Jessica Kelley
"Will was very knowledgeable and fun to work with. He answered all my questions and I never felt rushed while looking at our insurance options. Thanks Will!"
We responded:
"Thanks so much, Jessica! We're so glad to hear you had such a great experience with Will. He brings a lot of knowledge to the table and always manages to make the process fun, too. We really appreciate the kind words and the 5 stars!⭐️ "
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Dennis Lott

August 19, 2026

5 out of 5 rating by Dennis Lott
"Horner Agency has been a great supporter for me during my homeowners claim. I greatly appreciate all their support and direction through this process."
We responded:
"Dennis, thank you for taking the time to share your experience. We know navigating a homeowners claim can feel overwhelming, and our team is glad to have been there for you to offer guidance and support. We truly appreciate your trust in Allison Horner - State Farm!"
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Jeremy Wilson

August 18, 2026

5 out of 5 rating by Jeremy Wilson
"She got me insurance 200 dollars cheaper than what I had"
We responded:
"Thank you, Jeremy! We're so glad we could help with your insurance needs and make the process work for you. We truly appreciate you choosing our office and taking the time to leave us a 5-star review!🤩"
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Mike Reville

August 12, 2026

5 out of 5 rating by Mike Reville
"Jack did a great job answering all my questions and gave me a great rate for insurance on my Truck"
We responded:
"Mike, thank you for the great review! We're glad Jack answered all your questions and helped you with your truck insurance. We appreciate you choosing our team, and we look forward to being there when you need us!"
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JC Smith

July 30, 2026

5 out of 5 rating by JC Smith
"I guess I’ve been extra lucky to find an Insurance company that aspires to be the all inclusive insurance service provider. I have State Farm, Allison Horner’s Agency. Everyone there is very nice and helpful, but there’s that extra mile that separates a good team from an outstanding one. I wish I could mention everyone by name and also the extra time given, the honest assessment of needs and this one time Ms. Lydia researched Dept. of Revenue information to help me with a side issue I had with a salvage title. All that with coffee and candy at the door."
We responded:
"JC, what a wonderful review to read! Lydia is known around our office for finding answers for our customers, and I'm so glad she found a resolution for your title issue. We have a team that genuinely cares about the people we serve, and your recognition of that means so much. Thank you for choosing Allison Horner - State Farm and for taking the time to share your experience. And yes...the coffee and candy are definitely part of the deal!☕️🍬😀"
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southern belle events

July 29, 2026

5 out of 5 rating by southern belle events
"Best staff ever ."
We responded:
"Thank you so much! Our team works hard to provide the best service, and it means so much to know you had a great experience with us. Thank you for the 5 star review!🌟"
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Marsha Pettway

July 23, 2026

5 out of 5 rating by Marsha Pettway
"I had a great experience working with Emmalee! She was professional, friendly, and very helpful throughout the entire process. She helped me get a low-priced auto insurance policy and made everything easy to understand. She answered all of my questions quickly and was always right on time with her responses. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for auto insurance. Thank you, Emmalee, for making the process smooth and stress-free!"
We responded:
"Marsha, thank you for taking the time to share your experience! We're so glad Emmalee was able to help you find the right auto insurance at a great value while making the entire process simple and stress-free. Providing knowledgeable, responsive service is what we strive for every day, and we're grateful for you recommendation. We truly appreciate your business and look forward to being there when you need us!"
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Maggie Elsner

July 16, 2026

5 out of 5 rating by Maggie Elsner
"I can’t say enough good things about Emmalee! She is kind, patient, and very knowledgeable. She made what can be an overwhelming process feel easy and stress-free. I truly felt like she had my best interests at heart, and I never felt rushed in my decisions. I’m so grateful for all of her help! I highly recommend Allison’s office- with someone like Emmalee on the team, it’s done right the first time."
We responded:
"Maggie, thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. Emmalee genuinely cares about helping people make confident decisions so it means a great deal to hear that she made the process easy, unhurried, and focused on what was best for you. Your recommendation is greatly appreciated, and we are grateful for the opportunity to serve you. Thank you!"
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Life as Erica

July 10, 2026

5 out of 5 rating by Life as Erica
"Lexi was very nice and made my experience so quick and easy. 10/10 recommend"
We responded:
"We truly appreciate your kind words! Lexi loves making the insurance process as easy and stressful as possible-free as possible, and we're so happy that was your experience. Thanks for your 10/10 recommendation. We look forward to serving you again!"
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Cindy Jones

July 10, 2026

5 out of 5 rating by Cindy Jones
"Sara's follow up was prompt and as promised. Great service!"
We responded:
"Thank you, Cindy, for taking the time to provide us with such a great review! We're so glad Sara followed through as promised and provided the service you deserved. We truly appreciate you sharing your experience and look forward to helping you again when you need us!"
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Alaynah Eldridge

July 8, 2026

5 out of 5 rating by Alaynah Eldridge
"I had wonderful service provided to me by Emmalee with Allison Horner State Farm. She was super sweet and helpful and made my experience easier!"
We responded:
"Thank you so much for your kind words, Alaynah! We're delighted to hear Emmalee made the process easier and provided the caring, helpful service we strive for every day. We truly appreciate you choosing Allison Horner - State Farm, and we look forward to being there for you when you need us! "