Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Lucas

Carol Lucas

September 3, 2026

5  out of  5
rating by Carol Lucas
"Emmalee was very helpful, pleasant and patient! She helped me navigate our options for boat insurance expertly"
We responded:
"Thank you so much, Carol! We're so glad Emmalee made navigating your boat insurance options easy. Providing helpful, patient service is something our team strives for every day. We truly appreciate you trusting our office with your insurance needs!"
Profile photo of Jessica Kelley

Jessica Kelley

August 20, 2026

5  out of  5
rating by Jessica Kelley
"Will was very knowledgeable and fun to work with. He answered all my questions and I never felt rushed while looking at our insurance options. Thanks Will!"
We responded:
"Thanks so much, Jessica! We're so glad to hear you had such a great experience with Will. He brings a lot of knowledge to the table and always manages to make the process fun, too. We really appreciate the kind words and the 5 stars!⭐️ "
Profile photo of Dennis Lott

Dennis Lott

August 19, 2026

5  out of  5
rating by Dennis Lott
"Horner Agency has been a great supporter for me during my homeowners claim. I greatly appreciate all their support and direction through this process."
We responded:
"Dennis, thank you for taking the time to share your experience. We know navigating a homeowners claim can feel overwhelming, and our team is glad to have been there for you to offer guidance and support. We truly appreciate your trust in Allison Horner - State Farm!"
Profile photo of Jeremy Wilson

Jeremy Wilson

August 18, 2026

5  out of  5
rating by Jeremy Wilson
"She got me insurance 200 dollars cheaper than what I had"
We responded:
"Thank you, Jeremy! We're so glad we could help with your insurance needs and make the process work for you. We truly appreciate you choosing our office and taking the time to leave us a 5-star review!🤩"
Profile photo of Mike Reville

Mike Reville

August 12, 2026

5  out of  5
rating by Mike Reville
"Jack did a great job answering all my questions and gave me a great rate for insurance on my Truck"
We responded:
"Mike, thank you for the great review! We're glad Jack answered all your questions and helped you with your truck insurance. We appreciate you choosing our team, and we look forward to being there when you need us!"
Profile photo of JC Smith

JC Smith

July 30, 2026

5  out of  5
rating by JC Smith
"I guess I’ve been extra lucky to find an Insurance company that aspires to be the all inclusive insurance service provider. I have State Farm, Allison Horner’s Agency. Everyone there is very nice and helpful, but there’s that extra mile that separates a good team from an outstanding one. I wish I could mention everyone by name and also the extra time given, the honest assessment of needs and this one time Ms. Lydia researched Dept. of Revenue information to help me with a side issue I had with a salvage title. All that with coffee and candy at the door."
We responded:
"JC, what a wonderful review to read! Lydia is known around our office for finding answers for our customers, and I'm so glad she found a resolution for your title issue. We have a team that genuinely cares about the people we serve, and your recognition of that means so much. Thank you for choosing Allison Horner - State Farm and for taking the time to share your experience. And yes...the coffee and candy are definitely part of the deal!☕️🍬😀"
Profile photo of southern belle events

southern belle events

July 29, 2026

5  out of  5
rating by southern belle events
"Best staff ever ."
We responded:
"Thank you so much! Our team works hard to provide the best service, and it means so much to know you had a great experience with us. Thank you for the 5 star review!🌟"
Profile photo of Marsha Pettway

Marsha Pettway

July 23, 2026

5  out of  5
rating by Marsha Pettway
"I had a great experience working with Emmalee! She was professional, friendly, and very helpful throughout the entire process. She helped me get a low-priced auto insurance policy and made everything easy to understand. She answered all of my questions quickly and was always right on time with her responses. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for auto insurance. Thank you, Emmalee, for making the process smooth and stress-free!"
We responded:
"Marsha, thank you for taking the time to share your experience! We're so glad Emmalee was able to help you find the right auto insurance at a great value while making the entire process simple and stress-free. Providing knowledgeable, responsive service is what we strive for every day, and we're grateful for you recommendation. We truly appreciate your business and look forward to being there when you need us!"
Profile photo of Maggie Elsner

Maggie Elsner

July 16, 2026

5  out of  5
rating by Maggie Elsner
"I can’t say enough good things about Emmalee! She is kind, patient, and very knowledgeable. She made what can be an overwhelming process feel easy and stress-free. I truly felt like she had my best interests at heart, and I never felt rushed in my decisions. I’m so grateful for all of her help! I highly recommend Allison’s office- with someone like Emmalee on the team, it’s done right the first time."
We responded:
"Maggie, thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. Emmalee genuinely cares about helping people make confident decisions so it means a great deal to hear that she made the process easy, unhurried, and focused on what was best for you. Your recommendation is greatly appreciated, and we are grateful for the opportunity to serve you. Thank you!"
Profile photo of Life as Erica

Life as Erica

July 10, 2026

5  out of  5
rating by Life as Erica
"Lexi was very nice and made my experience so quick and easy. 10/10 recommend"
We responded:
"We truly appreciate your kind words! Lexi loves making the insurance process as easy and stressful as possible-free as possible, and we're so happy that was your experience. Thanks for your 10/10 recommendation. We look forward to serving you again!"
Profile photo of Cindy Jones

Cindy Jones

July 10, 2026

5  out of  5
rating by Cindy Jones
"Sara's follow up was prompt and as promised. Great service!"
We responded:
"Thank you, Cindy, for taking the time to provide us with such a great review! We're so glad Sara followed through as promised and provided the service you deserved. We truly appreciate you sharing your experience and look forward to helping you again when you need us!"
Profile photo of Alaynah Eldridge

Alaynah Eldridge

July 8, 2026

5  out of  5
rating by Alaynah Eldridge
"I had wonderful service provided to me by Emmalee with Allison Horner State Farm. She was super sweet and helpful and made my experience easier!"
We responded:
"Thank you so much for your kind words, Alaynah! We're delighted to hear Emmalee made the process easier and provided the caring, helpful service we strive for every day. We truly appreciate you choosing Allison Horner - State Farm, and we look forward to being there for you when you need us! "
Profile photo of Caroline Newble

Caroline Newble

July 2, 2026

5  out of  5
rating by Caroline Newble
"Lexi Gillette handled herself very professionally and also as a nice person at the same time. I enjoyed speaking with her because she was thorough and helpful to me. Answering all of my questions and covering my concerns. I highly recommend this agency."
We responded:
"Thank you, Caroline, for your thoughtful review! We're so glad that Lexi made such a positive impression. Taking the time to listen, thoroughly address questions and concerns, and help customers find the right coverage is what we're all about. We truly appreciate your recommendation and your trust in our agency. It was a pleasure assisting you, and please let us know how we can help further! "
Profile photo of Connie Byrd

Connie Byrd

July 2, 2026

5  out of  5
rating by Connie Byrd
"Emmalee was absolutely wonderful to work with! She was incredibly kind, patient, and helpful throughout the entire process of getting my boat insurance. She took the time to answer all of my questions, explained everything clearly, and made what could have been a stressful experience quick and easy. It's rare to find someone who genuinely cares about providing excellent customer service, and Emmalee definitely does. I highly recommend working with her if you need boat insurance. Thank you, Emmalee!"
We responded:
"Thank you for taking the time to share your experience, Connie! We are so pleased to hear that Emmalee provided the guidance and support you were looking for while selecting your boat insurance. Helping our customers understand their options and making the process feel easy is something we take pride in. We sincerely appreciate your kind words and your recommendation, and we're grateful to have the opportunity to to earn your trust. Wishing you many safe and enjoyable days on the water!"
Profile photo of Tiffany Spencer

Tiffany Spencer

June 25, 2026

5  out of  5
rating by Tiffany Spencer
"Lydia was amazing in her role in helping me with next steps during the recent loss of my vehicle. She ensured that I was in the loop with all the different moving parts of my claim. I truly appreciate her help!!!"
We responded:
"Thank you so much, Tiffany, for taking the time to share your experience. We're so sorry you had to go through the loss of your vehicle, but we're grateful Lydia could help make the claims process a little easier. Keeping our customers informed every step of the way is something we truly value, and we're thrilled to hear she did just that. We appreciate your kind words and your trust in the team at Allison Horner - State Farm! "
Profile photo of Bree Ennaco

Bree Ennaco

June 24, 2026

5  out of  5
rating by Bree Ennaco
"Britney was kind and patient and went above and beyond, helping me when I needed it most, thanks... - Poc Worthington"
We responded:
"Thank you for taking the time to share your experience! We are so glad that Brittney provided such caring and attentive service when you needed it most. Your words are greatly appreciated, and we are honored to have been able to help. Thank you, again, for your trust and support!"
Profile photo of Cody Nguyen

Cody Nguyen

June 19, 2026

5  out of  5
rating by Cody Nguyen
"Lexi was really helpful in getting me setup with Renter’s Insurance. Answered all of my questions which was really helpful in picking out an option, especially since it was my first time getting it. Made the whole thing seem like less of a hassle than I had originally thought"
We responded:
"Thank you, Cody, for the wonderful review! We're so glad Lexi was able to answer all your questions and make the processes of getting renters insurance easy. We know buying insurance for the first time can feel overwhelming , and we're happy we could help make that a positive experience. Welcome to our agency!⭐️"
Profile photo of kaylynne hubbard

kaylynne hubbard

June 18, 2026

5  out of  5
rating by kaylynne hubbard
"shout out to lydia for helping me with my license. she really is a lifesaver!"
We responded:
"Thank you, Kaylynne...we love hearing this! Lydia goes above and beyond for our customers, and we're so glad she was able to help with your license. She'll be happy to see your sweet words. Thanks again for choosing Allison Horner - State Farm!⭐️"
Profile photo of Stephanie Robinson

Stephanie Robinson

June 17, 2026

5  out of  5
rating by Stephanie Robinson
"Excellent service from start to finish. Communication was clear, the quality exceeded expectations, and everything was handled professionally. Highly recommend to anyone looking for reliable and outstanding service.”"
We responded:
"Stephanie, thank you for taking the time to share your experience! We're so glad to hear that you felt informed and supported throughout the process. Our team works hard to provide attentive service and make every interaction as seamless as possible. Your feedback means a great deal to us, and we appreciate the opportunity to work with you. Thank you for choosing Allison Horner - State Farm!"
Profile photo of Shelaine Rider

Shelaine Rider

June 17, 2026

5  out of  5
rating by Shelaine Rider
"My grandmother recently received a notice to cancel her homeowners. My husband and I quickly made the repairs and sent in pictures and have received great communication. We spoke with both Lydia and Emmalee, I feel they took extra time to explain everything and help us feel at ease with everything. They are very understanding about my grandmothers age and being available to communicate with us. Great people!!"
We responded:
"Shelaine, thank you so much for taking the time to share your experience. We know how stressful it can be to receive a notice like this, and we're grateful you trusted our team to help guide your grandmother through the process. Lydia and Emmalee truly care about making sure our customers feel informed , supported, and at ease every step of the way. Your kind words mean so much to all of us, and we're honored to have been able to help your family. Thank you again for your trust and this wonderful review. - Allison Horner -State Farm"
Profile photo of Alexander Miranda

Alexander Miranda

June 17, 2026

5  out of  5
rating by Alexander Miranda
"If you are looking for help get Emmalee to help you she was very helpful and knowledgeable!! Made everything a smooth transition!!"
We responded:
"Thank you for your kind words and 5-star review! We're thrilled to hear that Emmalee made your experience such a smooth transition. Providing knowledgeable, helpful service is what we strive for, and we're glad she exceeded your expectations. We truly appreciate your trust in our team and look forward to being here when you need us. Thank you for choosing Allison Horner - State Farm. "
Profile photo of Cassie Crump

Cassie Crump

June 16, 2026

5  out of  5
rating by Cassie Crump
"Outstanding customer service! Lydia was very friendly, helpful, and efficient. She answered all my questions clearly and made the process smooth and stress-free. Thank you for providing excellent support."
We responded:
"Thank you, Cassie, for the nice review and all the stars! We're so happy Lydia provided clear answers to your questions and made the process smooth and stress-free! Excellent support while being friendly and helpful is something we all strive for daily. We appreciate your continued business and support!"
Profile photo of Lynn Mccary

Lynn Mccary

June 16, 2026

5  out of  5
rating by Lynn Mccary
"Lydia was so helpful when I recently moved to a rental property. She made sure I had the coverage I needed!!!!"
We responded:
"Thank you for your kind review! We're so glad to hear that Lydia has been able to help you and your family with your insurance needs. We appreciate your support and look forward to continuing to serve you!"
Profile photo of Joy Sew

Joy Sew

June 11, 2026

5  out of  5
rating by Joy Sew
"I had a very positive experience With this group. It was a very easy process my contact person, Emmalee Was very efficient. I will be recommending her to all of my friends who need insurance information. The service was excellent, and the savings was the cherry that topped it off. I’m very happy with her service."
We responded:
"Thank you so much for your kind words and for trusting our office with your insurance needs! We're so happy to hear that Emmalee made the process easy and efficient for you. Providing exceptional service and help our customers find the right coverage at a great value is exactly what we strive for every day. Your recommendation of our office to your friends is the best compliment we can receive!"
Profile photo of Ahmed Hameed

Ahmed Hameed

June 10, 2026

5  out of  5
rating by Ahmed Hameed
"I had an excellent experience working with Emmalee Jones at State Farm. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Emmalee took the time to explain all of my coverage options clearly and made sure I understood everything before making any decisions. Her responsiveness, attention to detail, and genuine care for her clients truly set her apart."
We responded:
"Thank you, Ahmed, for your kind words and for trusting Emmalee with your insurance needs! We're so happy to hear that she provided the professional, knowledgeable, and personalized service we strive to deliver every day. Taking the time to explain coverage options and helping our customers make informed decisions is what being a Good Neighbor is all about. We truly appreciate your support and look forward to being here when you need us. Welcome to the Allison Horner - State Farm Family!⭐️🏡🚗❤️"